Vendor Management

Dealer Spike NPV migration issues - part 2
Dealer Spike website migration story Part 2

Having been at Trader for almost 10 years and having to represent the website platform that was sold there was… taxing to say the least.  Overly expensive, second rate technology, non-category specific offerings, expensive creative options, sloooow customer service, no OEM feeds and overall lack of flexibility, all made my job difficult.  More than once…

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Dealer Spike website migration story Part 1

In my time at autoTRADER I saw the rise and fall of several English NPV (non-automotive) dealer website providers.  Over the past 3 years, Dealer Spike seems to have become the dominant player in Canada, but is that a good thing? Smarter Business Solutions (SBS) is currently working with 2 clients that are going through…

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